服务员基本英语口语
服务员英语口语
1 Hello! Nice to meet you. 你好,很高兴见到你
2 Hello! Glad to see you. 你好,很高兴见到你
服务员英语口语
3 How do you do? 你好
4 Nice talking with you. 很高兴和你说话
6 See you. 再见
7 Take care. 保重
8 Keep well. 保重
9 Please say hello to your family. 请代我向你的家人问好
10 I hope you will come back to Shanghai again!希望你能再来上海做客
11 See you again in the near future. 后会有期
12 Hello, how are you doing? 你好吗?
13 Hello, welcome to Shanghai ! 你好,欢迎来到上海
14 What's your first impression of Shanghai ?上海给你的第一感觉是什么?
15 How do you like Shanghai ? / How do you find Shanghai ? 你觉得上海怎么样?
16 Shanghai is a beautiful city. 上海是一座美丽的城市
17 The people in Shanghai are very friendly. 上海人非常热情
18 New Shanghai , new International Horticultural Expo. 新上海新世园
19 Cheers to our friendship! 为我们的友谊干杯
20 after you. 你先请
21 Could you help me? 你能帮助我吗?
22 Would you please do me a favour? 能忙我个忙吗?
23 Would you please give me a hand? 帮我个忙好吗?
24 What can I do for you? 您需要什么帮助?
25 May I help you? 我可以帮助你吗?
餐厅服务员英语口语
1 ① How many ? / How many are your party ? 你们几位?
2 ① Two for dinner , please . 两人用餐。
② Can I have a table for two ? 有一张两个人的桌子吗?
③ Could you please make arrangements for a dinner party of six ? 能为6个人安排就餐吗?
④ I’d like to reserve a table for five . 我要预定一张5个人的桌子。
⑤ I have a table for four under the name of Johnson . 我以约翰逊的名字订了一张4人的桌子。
⑥ I would like a nonsmoking table for two . 我想在禁烟区要一张两人的桌子。
⑦ Excuse me , is that table vacant ? 打扰了,请问这是空桌吗?
3 ① My friend will be along shortly . 我的朋友一会就到。
② I’m expecting someone . 我在等人。
4 ① Can I have the menu ? / Could you please give me the menu? / Bring me the menu , please .
5 ① Can / May I take your order now ? 现在可以点菜了吗?
② Are you ready to order now ? / Would you like to order now ? 您现在准备点菜了吗?
③ Would you like a drink before your meal ?/ Would you like a drink to start with ?
④ Would you care for a drink before you order ? 点菜之前您要喝点什么吗?
⑤ Would you like anything to drink ? 您想喝点什么吗?
⑥ Do you need a few minutes ( to decide what you want ? ) 你是不是想再等几分钟(决定你要什么?)
6 ① Yes , ⑴ I’d like to have / try some …… 是的,我想尝尝……
⑵ I’ll try / have …… 是的,我想尝尝……
② I’d like my steak rare / medium / well-done . 我想我的牛排五分/七分/全熟。
③ ⑴ We need a couple more minutes to decide ./ We need a few more minutes to decide . /
We need a couple more minutes to decide . 我们要待会再点。
④ I’m not ready to order yet . 我还没准备好点菜。
⑤ I haven’t figured out what I want yet . 我还没想好吃什么。
⑥ I haven’t decide yet . 我还没想好。
⑦ I can’t decide . ⑴ What’s your recommendation ? / What would you suggest ? 你推荐什么菜?
⑵ What do you recommend ? 你推荐什么菜?
⑶ What’s good today ? 今天有什么好菜?
⑷ What are the specials ? 今天有什么特色菜?
⑧ Well , …… is popular and …… is good . 恩,……很受欢迎,而且……也不错。
⑨ Why don’t you order for me ? 还是你帮我点吧。
7 May I serve your dishes , now ? 现在可以上菜了吗?
8 ① ⑴ Do you like your salad / steak / mutton-chop ……? 你的色拉/牛排/羊排……怎么样?
⑵ Yes , it’s nice and fresh . 是的,好吃,而且新鲜。
② ⑴ It’s so tasty ! 味道真美!
⑵ This is delicious ! 真好吃!
③ Mine is rather tasteless ! 我的毫无味道!
④ …… is out of this world ! ……真是风味***!
⑤ That’s a great meal ! 真好吃 / 真棒!
⑥ The beer is flat . 啤酒走味儿了。
⑦ This is a little tough . 有点儿硬。
⑧ The sauce is lovely . 这汁不错!
⑨ This meat is too fatty . 肉太肥了。
⑩ My mouth water . 我都流口水了。
9 Please try some of this . 请尝尝这个。
西餐服务员英语口语
Good morning/afternoon/evening
早上好/下午/晚上
Have a nice day.(time trip)
祝您过得愉快
I’m sorry.很抱歉
Excuse me对不起
That’s all right没关系
Please follow me请跟我来
Thank you 谢谢
Just a moment请稍等
Right away 马上
Turn-down service夜床服务
Dry towel干毛巾
Make bed整理床铺
Room number房号
Quick service特快洗衣
I’m not really sure.
我不能肯定
I’m sorry to trouble you.
对不起,麻烦您了
Useful expression_r_rs
1.Housekeeping, May I come in?
客房服务员,可以进来吗?
2.Do you need bellman?
您需要行李员吗?
3.May I clean the room now?
现在我可以打扫房间吗?
4.What’s your room number, please?
请问您的房号?
5.Could you bring me some more towels,plesae?
你能不能再给我拿几条毛巾来吗?
6.The air conditioner doesn’t work.
空调机坏了。
7.Would you please give me some envelopse and writing paper?
请给我一些信纸信封,好吗?
8.I’ll bring them to your room at once.
我马上给您送来。
9.Internet access press 8 and 163.
上网号码先拨8,再加163。
10.There’s something wrong with the toilet.
抽水马桶出毛病了。
11.Have you checked your room?
您检查过您的房间吗?
12.I’ll show you the way myself.
我亲自带您去。
13.Have you got any laundry?
饭店服务员英语口语
您需要洗衣服务吗?
服务员常用英语口语
1. Good morning/evening. Reservation. May I help you?
早上好/晚上好,这里是...酒店客房预订部,请问需要什么帮忙吗?
2. What can I do for you?
我能为您帮什么忙吗?
3. Hold on line, please. Could you please hold on?
请稍等(电话中) 请稍等,好吗?
4. Could you wait a minute, please?
请稍等,好吗?
5. Are you with a company?
您是公司预订吗?
6. May I know you departure date?
请问您的离店日期是哪天?
7. How long will you stay with us?
请问您住几天?
8. How many people are there in your party?
您们一共几个人?
9. That will be four nights.
四个晚上。
10. May I know the arrival date, please?
请问哪天入住?
11. Is it just for tonight?
请问只住今天一晚吗?
12. When do you check in?
请问您什么时候入住?
13. Would you like a single room or a double room?
请问你想订单人间还是双人间?
14. What kind of room would you like/prefer?
请问您喜欢什么样的房间?
15. Would you please tell me your full name, please?
请问您的全名是?
16. And your address, please?
请问您的地址?
17. May I know you telephone number, Mr Smith?
史密斯先生,请问您的电话号码是?
May I know your company name and how would you like to settle your payment?
请问您的公司全称及付款方式?
18. We have a single available for those dates.
我们还有一些单人间可以接受预订在那个时间段。
19. It’s all right for the next week.
下个星期没有问题。
20. We do have a vacancy for those dates.
那段时间我们可以接受预订
21. Yes, you can have a room on Saturday.
是的,星期六您可以订到房间。
22. I’m afraid we won’t be able to guarantee you a room after the 16th. We usually have high occupancies in the peak seasons.
恐怕十六号后我们不能保证有房间提供给您,那段时间是我们的入住高峰期。
23. I’m sorry, but we’re fully booked for single rooms. Would you like to have a double one?
很抱歉我们的单人间已经订满了,给您订双人间怎么样?
24. I’m sorry, but the hotel is full on that date.
很抱歉,那天我们酒店的客房已经住满了。
25. I’m sorry, we don’t have any room available for that week.
很抱歉,我们那周的预订已经全满了。
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